Refund Policy

Last updated: 17 May 2026

30-day money-back guarantee

We want you to be happy with StackG. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle.

• Visit paddle.net and look up your order using the email address you used at checkout.
• Or contact our support team in-app and we will help you process the refund through Paddle.

Subscriptions

You can cancel a subscription at any time through paddle.net or in-app. After cancellation you will retain access until the end of the current billing period. Renewal charges that fall within the 30-day window after a fresh purchase are eligible for refund under the policy above.

Processing time

Approved refunds are typically returned to your original payment method within 5–10 business days, depending on your bank or card issuer.

Contact

For any refund-related questions, reach out via in-app support or directly through paddle.net.